To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Walk-ins are welcome, but please try to call ahead to make sure we are open and have an available doctor. Scheduled appointments will be seen prior to any walk-ins, so please be patient with us as we tend to these patients.

For your convenience, drop-off appointments are available to you! A 'drop off' means you could bring your pet between our drop-off hours of 7:30-9:00 and leave him/her with us for a couple of hours. Our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients, which resides between the hours of noon and 3:00. Once the doctor is done, she/he will give you a call to go over the diagnosis and to give you discharge instructions if they will not be available when you pick up.

Upon coming in, we ask that dogs be on a leash and properly controlled in the waiting and exam rooms, and cats must be brought in a carrier to avoid any injury or confrontation with any other pets. Thank you for your cooperation.

As of June 1st, 2009, a No-Show Fee will be implemented in our office. The fee for this policy will be in the amount of $21.00. This will be applied to client accounts when the scheduled appointment is not canceled and/or if the client does not show up for the scheduled appointment. While we understand there are unforeseen circumstances, there could be another animal in need of that appointment.